Hyperlink in an Office document
תאריך פרסום: Mar 13, 2022 12:19:2 PM
Symptoms
When you create a hyperlink in an Office document and then select the link, you may receive one of these error messages:
Unable to open <URL>. Cannot locate the Internet server or proxy server.
Unable to open <URL>. Cannot open the specified file.
"https://www.youtube.com/supported_browsers?next_url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3XXXXXXXXXXXX"
Cause
This problem occurs due to:
The ForceShellExecute registry key is not present in the following location or is not set to 1:
For 32-bit versions of Office installed on 64-bit operating systems:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\9.0\Common\Internet
For 32-bit versions of Office installed on 32-bit operating systems or 64-bit versions of Office installed on 64-bit operating systems:
HKEY_LOCAL_MACHINE \Software\Microsoft\Office\9.0\Common\Internet
Add the Internet Subkey to the Registry and Set the Value Data
To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Value data of the ForceShellExecute subkey.
Quit any programs that are running.
Select Start, and then select Run. Type Regedit in the Open box, and then select OK.
In Registry Editor, browse to one of the following subkeys (create the keys if they do not exist):
For a 32-bit version of Office on a 32-bit version of Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet
For a 64-bit version of Office on a 64-bit version of Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet
Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:
Value Name: ForceShellExecute
Double-click ForceShellExecute, and then set the Value data to 1. Select OK.
On the Registry menu, select Exit.